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Returns and Exchanges
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We
do NOT accept returns for items that 'do not get there in
time'! Ordering in a timely fashion is the responsibility
of the purchaser. If there is a question about timeliness
of delivery before the purchase is made, contact us
for further information 704 288-0953. Should an item arrive
on December 27, congratulations on having something for the
following Christmas!
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Wearables
such as the Santa Suits are NOT returnable under ANY circumstances
(other than for shipping damage).
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FOR
ANY RETURN YOU MUST CONTACT US BEFORE HAND!
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No
returns will be accepted due to color, for example, you don't
think your new suit is the "right" shade of red.
Computers and monitors vary on
how colors are displayed. Colors on this site are representative
only, and are not exact.
Turnaround:
A customer wishing to make a purchase near the holidays should
understand that our shipping department can become backed up due
to high demand. We are glad to put in long hours and are doing
the best we can. If there is a question, call 704 288-0953 during
regular business hours eastern time or email. Contact us here.
Items
may be returned for replacement or refund at our discretion please!
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